Right of withdrawal

1. Right of withdrawal

1.1 The customer has the right to cancel this contract within fourteen days without giving any reason.

1.2 The cancellation period is fourteen days from the day on which the customer, or a third party named by the customer, who is not the carrier, took possession of the goods.

1.3 To exercise your right of withdrawal, you must inform the seller, Johanna Tobisch of your decision to cancel this contract by means of a clear declaration, for example via email (support@thegreatskein.com)

2. Consequences of cancellation
2.1 If the customer cancels this contract, all payments that have sent, including delivery costs will be repaid immediately and at the latest within fourteen days from the day on which the notification of your cancellation of this contract was received. The same means of payment that was used in the original transaction will be used for this repayment, unless expressly agreed otherwise; under no circumstances will the customer be charged any fees for this repayment

2.2 The customer must send the goods back immediately, or no later than fourteen days from the date on which the seller was informed of the contract cancellation. The repayment of the goods can be refused until the goods have been returned or you have provided proof that you have returned the goods. The deadline is met if you send the goods before the fourteen day period has expired.


2.3 You bear the direct costs of returning the goods.